We ship to the contiguous states, Alaska, Hawaii, Puerto Rico and other USA territories. We do not currently offer international shipping.
Free shipping is only available to the contiguous United States.
Free Shipping does not apply to special orders and oversized / overweight products.
If you return your purchase, the purchase is subject to a restocking fee and the cost of shipping will be deducted from any refund or credit.
Restock fees will also apply to any package that is refused.
Orders in stock placed before 4pm CST will ship the same business day, weather permitting.
Orders in stock and placed after 4pm CST will ship the following business day.
Orders placed after 4pm CST Friday or on Saturday through Sunday and holidays will ship the following business day.
Sound Productions business days are Monday – Friday 9am - 6pm CST.
If you need your order expedited, no problem. Call our team at 800.203.5611 for more information.
Holidays observed by Sound Productions are not considered business days.
Holiday and weekends are excluded from shipping or Will-Call pickups.
Web Orders are only processed during business days. For special delivery, please call one of our Account Managers to accommodate the best we can.
Items ordered, not in stock, will be shipped when available.
Most ground orders deliver in 1-5 business days and tracking is sent as soon as your order is shipped.
Our volume discounts with carriers get you discounted rates on overnight, 2-day, and 3-day air shipping. Select your preferred shipping option at checkout for rate costs or call our team at 800.203.5611 for more information.
Shipping Descriptions are not guarantees, they are the transit time provided by our carriers and their shipping descriptions.
Online Orders must be shipped to the address entered upon checkout. If you need to update your shipping address, please contact us at 800.203.5611 or at firstname.lastname@example.org.
Please call 800.203.5611 for any further questions or order status. Alternatively, please email email@example.com for any online orders placed.